Workstation Technician

Functie Workstation Technician
Aanvraagnummer 104184
Expertise Windows, MacOS
Regio Heerhugowaard
Startdatum ASAP
Duur Vast dienstverband
Werkzaamheden

IT Recruitment is looking for her client in Heerhugowaard for a Workstation Technician. The Workstation Technician provides technical support to users, the network and desktop computing environment by performing analysis, proposing solutions and providing technical corrective actions with assistance.

KEY ACCOUNTABILITIES

  1. Performs analysis, diagnostics and problem resolution independently; evaluates and tests hardware and software; supports and troubleshoots office automations tools, peripherals and data network connectivity.
  2. Functions as second level support in the help desk environment; provides immediate assistance when possible and appropriate.
  3. Confers with customers to determine business requirements in the areas of desktop computing, office automation and data communications.
  4. Analyzes requirements, proposes and demonstrates technical solutions; ensures acceptable product installation and provides some user training.
  5. Participates effectively on project teams; uses standard methods and processes to complete project tasks; utilizes network monitoring tools for prevention and troubleshooting.
  6. Maintains hardware and software inventory, including spare parts and repair tools; coordinates purchasing and repair for all operational areas.
  7. Establishes technical and business proficiency through formal education and project assignments.
  8. Participates and supports disaster recovery initiatives and change management standards and procedures.
  9. Interacts in a cross-team capacity to meet customer and organizational needs.
  10. Performs duties consistent with the company’s goals and policies.
  11. Performs other duties as required/assigned by manager.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Minimum 2 years experience in desktop computing and software (Windows & preferably MacOS).
  • Strong knowledge of end user desktop technology
  • Good analytical, problem solving and organizational skills
  • Ability to operate independently or as part of a team.
  • Ability to establish and maintain effective working relationships.
  • Ability to work flexible hours, out of hours and weekends
  • Good oral and written communication skills.

solliciteer direct